IT Service Management Tools Software Market, Global Outlook and Forecast 2023-2029

Report ID: MMG245619 | Category: Service & Software | Pages: 106 | Format: PDF | Published Date: October 26,2023

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Report Description
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Report Summary

IT service management tools provide organizations with the ability to organize and manage the support and deployment of IT services.
This report aims to provide a comprehensive presentation of the global market for IT Service Management Tools Software, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding IT Service Management Tools Software. This report contains market size and forecasts of IT Service Management Tools Software in global, including the following market information:
Global IT Service Management Tools Software Market Revenue, 2018-2023, 2024-2029, ($ millions)
Global top five companies in 2022 (%)
The global IT Service Management Tools Software market was valued at US$ 2975.6 million in 2022 and is projected to reach US$ 5279.7 million by 2029, at a CAGR of 8.5% during the forecast period. The influence of COVID-19 and the Russia-Ukraine War were considered while estimating market sizes.
The U.S. Market is Estimated at $ Million in 2022, While China is to reach $ Million.
Cloud-based Segment to Reach $ Million by 2029, with a % CAGR in next six years.
The global key manufacturers of IT Service Management Tools Software include Zendesk, SolarWinds, Freshworks, Atlassian, SysAid, Microsoft, ServiceNow, Ivanti and BMC, etc. in 2022, the global top five players have a share approximately % in terms of revenue.
MARKET MONITOR GLOBAL, INC (MMG) has surveyed the IT Service Management Tools Software companies, and industry experts on this industry, involving the revenue, demand, product type, recent developments and plans, industry trends, drivers, challenges, obstacles, and potential risks.
Total Market by Segment:
Global IT Service Management Tools Software Market, by Type, 2018-2023, 2024-2029 ($ millions)
Global IT Service Management Tools Software Market Segment Percentages, by Type, 2022 (%)
    Cloud-based
    Web-based
Global IT Service Management Tools Software Market, by Application, 2018-2023, 2024-2029 ($ millions)
Global IT Service Management Tools Software Market Segment Percentages, by Application, 2022 (%)
    Large Enterprise
    Small And Medium Enterprise
Global IT Service Management Tools Software Market, By Region and Country, 2018-2023, 2024-2029 ($ Millions)
Global IT Service Management Tools Software Market Segment Percentages, By Region and Country, 2022 (%)
    North America
        US
        Canada
        Mexico
    Europe
        Germany
        France
        U.K.
        Italy
        Russia
        Nordic Countries
        Benelux
        Rest of Europe
    Asia
        China
        Japan
        South Korea
        Southeast Asia
        India
        Rest of Asia
    South America
        Brazil
        Argentina
        Rest of South America
    Middle East & Africa
        Turkey
        Israel
        Saudi Arabia
        UAE
        Rest of Middle East & Africa
Competitor Analysis
The report also provides analysis of leading market participants including:
Key companies IT Service Management Tools Software revenues in global market, 2018-2023 (estimated), ($ millions)
Key companies IT Service Management Tools Software revenues share in global market, 2022 (%)
Further, the report presents profiles of competitors in the market, key players include:
    Zendesk
    SolarWinds
    Freshworks
    Atlassian
    SysAid
    Microsoft
    ServiceNow
    Ivanti
    BMC
    Cherwell Software
    Spiceworks
    TOPdesk
    Micro Focus
    Squadcast
    TeamDynamix
    ManageEngine
    CA Technologies A Broadcom Company
    SunView Software
    EasyVista
Outline of Major Chapters:
Chapter 1: Introduces the definition of IT Service Management Tools Software, market overview.
Chapter 2: Global IT Service Management Tools Software market size in revenue.
Chapter 3: Detailed analysis of IT Service Management Tools Software company competitive landscape, revenue and market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6: Sales of IT Service Management Tools Software in regional level and country level. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space of each country in the world.
Chapter 7: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 8: The main points and conclusions of the report.

1 Introduction to Research & Analysis Reports
    1.1 IT Service Management Tools Software Market Definition
    1.2 Market Segments
        1.2.1 Market by Type
        1.2.2 Market by Application
    1.3 Global IT Service Management Tools Software Market Overview
    1.4 Features & Benefits of This Report
    1.5 Methodology & Sources of Information
        1.5.1 Research Methodology
        1.5.2 Research Process
        1.5.3 Base Year
        1.5.4 Report Assumptions & Caveats
2 Global IT Service Management Tools Software Overall Market Size
    2.1 Global IT Service Management Tools Software Market Size: 2022 VS 2029
    2.2 Global IT Service Management Tools Software Market Size, Prospects & Forecasts: 2018-2029
    2.3 Key Market Trends, Opportunity, Drivers and Restraints
        2.3.1 Market Opportunities & Trends
        2.3.2 Market Drivers
        2.3.3 Market Restraints
3 Company Landscape
    3.1 Top IT Service Management Tools Software Players in Global Market
    3.2 Top Global IT Service Management Tools Software Companies Ranked by Revenue
    3.3 Global IT Service Management Tools Software Revenue by Companies
    3.4 Top 3 and Top 5 IT Service Management Tools Software Companies in Global Market, by Revenue in 2022
    3.5 Global Companies IT Service Management Tools Software Product Type
    3.6 Tier 1, Tier 2 and Tier 3 IT Service Management Tools Software Players in Global Market
        3.6.1 List of Global Tier 1 IT Service Management Tools Software Companies
        3.6.2 List of Global Tier 2 and Tier 3 IT Service Management Tools Software Companies
4 Market Sights by Product
    4.1 Overview
        4.1.1 By Type - Global IT Service Management Tools Software Market Size Markets, 2022 & 2029
        4.1.2 Cloud-based
        4.1.3 Web-based
    4.2 By Type - Global IT Service Management Tools Software Revenue & Forecasts
        4.2.1 By Type - Global IT Service Management Tools Software Revenue, 2018-2023
        4.2.2 By Type - Global IT Service Management Tools Software Revenue, 2024-2029
        4.2.3 By Type - Global IT Service Management Tools Software Revenue Market Share, 2018-2029
5 Sights by Application
    5.1 Overview
        5.1.1 By Application - Global IT Service Management Tools Software Market Size, 2022 & 2029
        5.1.2 Large Enterprise
        5.1.3 Small And Medium Enterprise
    5.2 By Application - Global IT Service Management Tools Software Revenue & Forecasts
        5.2.1 By Application - Global IT Service Management Tools Software Revenue, 2018-2023
        5.2.2 By Application - Global IT Service Management Tools Software Revenue, 2024-2029
        5.2.3 By Application - Global IT Service Management Tools Software Revenue Market Share, 2018-2029
6 Sights by Region
    6.1 By Region - Global IT Service Management Tools Software Market Size, 2022 & 2029
    6.2 By Region - Global IT Service Management Tools Software Revenue & Forecasts
        6.2.1 By Region - Global IT Service Management Tools Software Revenue, 2018-2023
        6.2.2 By Region - Global IT Service Management Tools Software Revenue, 2024-2029
        6.2.3 By Region - Global IT Service Management Tools Software Revenue Market Share, 2018-2029
    6.3 North America
        6.3.1 By Country - North America IT Service Management Tools Software Revenue, 2018-2029
        6.3.2 US IT Service Management Tools Software Market Size, 2018-2029
        6.3.3 Canada IT Service Management Tools Software Market Size, 2018-2029
        6.3.4 Mexico IT Service Management Tools Software Market Size, 2018-2029
    6.4 Europe
        6.4.1 By Country - Europe IT Service Management Tools Software Revenue, 2018-2029
        6.4.2 Germany IT Service Management Tools Software Market Size, 2018-2029
        6.4.3 France IT Service Management Tools Software Market Size, 2018-2029
        6.4.4 U.K. IT Service Management Tools Software Market Size, 2018-2029
        6.4.5 Italy IT Service Management Tools Software Market Size, 2018-2029
        6.4.6 Russia IT Service Management Tools Software Market Size, 2018-2029
        6.4.7 Nordic Countries IT Service Management Tools Software Market Size, 2018-2029
        6.4.8 Benelux IT Service Management Tools Software Market Size, 2018-2029
    6.5 Asia
        6.5.1 By Region - Asia IT Service Management Tools Software Revenue, 2018-2029
        6.5.2 China IT Service Management Tools Software Market Size, 2018-2029
        6.5.3 Japan IT Service Management Tools Software Market Size, 2018-2029
        6.5.4 South Korea IT Service Management Tools Software Market Size, 2018-2029
        6.5.5 Southeast Asia IT Service Management Tools Software Market Size, 2018-2029
        6.5.6 India IT Service Management Tools Software Market Size, 2018-2029
    6.6 South America
        6.6.1 By Country - South America IT Service Management Tools Software Revenue, 2018-2029
        6.6.2 Brazil IT Service Management Tools Software Market Size, 2018-2029
        6.6.3 Argentina IT Service Management Tools Software Market Size, 2018-2029
    6.7 Middle East & Africa
        6.7.1 By Country - Middle East & Africa IT Service Management Tools Software Revenue, 2018-2029
        6.7.2 Turkey IT Service Management Tools Software Market Size, 2018-2029
        6.7.3 Israel IT Service Management Tools Software Market Size, 2018-2029
        6.7.4 Saudi Arabia IT Service Management Tools Software Market Size, 2018-2029
        6.7.5 UAE IT Service Management Tools Software Market Size, 2018-2029
7 IT Service Management Tools Software Companies Profiles
    7.1 Zendesk
        7.1.1 Zendesk Company Summary
        7.1.2 Zendesk Business Overview
        7.1.3 Zendesk IT Service Management Tools Software Major Product Offerings
        7.1.4 Zendesk IT Service Management Tools Software Revenue in Global Market (2018-2023)
        7.1.5 Zendesk Key News & Latest Developments
    7.2 SolarWinds
        7.2.1 SolarWinds Company Summary
        7.2.2 SolarWinds Business Overview
        7.2.3 SolarWinds IT Service Management Tools Software Major Product Offerings
        7.2.4 SolarWinds IT Service Management Tools Software Revenue in Global Market (2018-2023)
        7.2.5 SolarWinds Key News & Latest Developments
    7.3 Freshworks
        7.3.1 Freshworks Company Summary
        7.3.2 Freshworks Business Overview
        7.3.3 Freshworks IT Service Management Tools Software Major Product Offerings
        7.3.4 Freshworks IT Service Management Tools Software Revenue in Global Market (2018-2023)
        7.3.5 Freshworks Key News & Latest Developments
    7.4 Atlassian
        7.4.1 Atlassian Company Summary
        7.4.2 Atlassian Business Overview
        7.4.3 Atlassian IT Service Management Tools Software Major Product Offerings
        7.4.4 Atlassian IT Service Management Tools Software Revenue in Global Market (2018-2023)
        7.4.5 Atlassian Key News & Latest Developments
    7.5 SysAid
        7.5.1 SysAid Company Summary
        7.5.2 SysAid Business Overview
        7.5.3 SysAid IT Service Management Tools Software Major Product Offerings
        7.5.4 SysAid IT Service Management Tools Software Revenue in Global Market (2018-2023)
        7.5.5 SysAid Key News & Latest Developments
    7.6 Microsoft
        7.6.1 Microsoft Company Summary
        7.6.2 Microsoft Business Overview
        7.6.3 Microsoft IT Service Management Tools Software Major Product Offerings
        7.6.4 Microsoft IT Service Management Tools Software Revenue in Global Market (2018-2023)
        7.6.5 Microsoft Key News & Latest Developments
    7.7 ServiceNow
        7.7.1 ServiceNow Company Summary
        7.7.2 ServiceNow Business Overview
        7.7.3 ServiceNow IT Service Management Tools Software Major Product Offerings
        7.7.4 ServiceNow IT Service Management Tools Software Revenue in Global Market (2018-2023)
        7.7.5 ServiceNow Key News & Latest Developments
    7.8 Ivanti
        7.8.1 Ivanti Company Summary
        7.8.2 Ivanti Business Overview
        7.8.3 Ivanti IT Service Management Tools Software Major Product Offerings
        7.8.4 Ivanti IT Service Management Tools Software Revenue in Global Market (2018-2023)
        7.8.5 Ivanti Key News & Latest Developments
    7.9 BMC
        7.9.1 BMC Company Summary
        7.9.2 BMC Business Overview
        7.9.3 BMC IT Service Management Tools Software Major Product Offerings
        7.9.4 BMC IT Service Management Tools Software Revenue in Global Market (2018-2023)
        7.9.5 BMC Key News & Latest Developments
    7.10 Cherwell Software
        7.10.1 Cherwell Software Company Summary
        7.10.2 Cherwell Software Business Overview
        7.10.3 Cherwell Software IT Service Management Tools Software Major Product Offerings
        7.10.4 Cherwell Software IT Service Management Tools Software Revenue in Global Market (2018-2023)
        7.10.5 Cherwell Software Key News & Latest Developments
    7.11 Spiceworks
        7.11.1 Spiceworks Company Summary
        7.11.2 Spiceworks Business Overview
        7.11.3 Spiceworks IT Service Management Tools Software Major Product Offerings
        7.11.4 Spiceworks IT Service Management Tools Software Revenue in Global Market (2018-2023)
        7.11.5 Spiceworks Key News & Latest Developments
    7.12 TOPdesk
        7.12.1 TOPdesk Company Summary
        7.12.2 TOPdesk Business Overview
        7.12.3 TOPdesk IT Service Management Tools Software Major Product Offerings
        7.12.4 TOPdesk IT Service Management Tools Software Revenue in Global Market (2018-2023)
        7.12.5 TOPdesk Key News & Latest Developments
    7.13 Micro Focus
        7.13.1 Micro Focus Company Summary
        7.13.2 Micro Focus Business Overview
        7.13.3 Micro Focus IT Service Management Tools Software Major Product Offerings
        7.13.4 Micro Focus IT Service Management Tools Software Revenue in Global Market (2018-2023)
        7.13.5 Micro Focus Key News & Latest Developments
    7.14 Squadcast
        7.14.1 Squadcast Company Summary
        7.14.2 Squadcast Business Overview
        7.14.3 Squadcast IT Service Management Tools Software Major Product Offerings
        7.14.4 Squadcast IT Service Management Tools Software Revenue in Global Market (2018-2023)
        7.14.5 Squadcast Key News & Latest Developments
    7.15 TeamDynamix
        7.15.1 TeamDynamix Company Summary
        7.15.2 TeamDynamix Business Overview
        7.15.3 TeamDynamix IT Service Management Tools Software Major Product Offerings
        7.15.4 TeamDynamix IT Service Management Tools Software Revenue in Global Market (2018-2023)
        7.15.5 TeamDynamix Key News & Latest Developments
    7.16 ManageEngine
        7.16.1 ManageEngine Company Summary
        7.16.2 ManageEngine Business Overview
        7.16.3 ManageEngine IT Service Management Tools Software Major Product Offerings
        7.16.4 ManageEngine IT Service Management Tools Software Revenue in Global Market (2018-2023)
        7.16.5 ManageEngine Key News & Latest Developments
    7.17 CA Technologies A Broadcom Company
        7.17.1 CA Technologies A Broadcom Company Company Summary
        7.17.2 CA Technologies A Broadcom Company Business Overview
        7.17.3 CA Technologies A Broadcom Company IT Service Management Tools Software Major Product Offerings
        7.17.4 CA Technologies A Broadcom Company IT Service Management Tools Software Revenue in Global Market (2018-2023)
        7.17.5 CA Technologies A Broadcom Company Key News & Latest Developments
    7.18 SunView Software
        7.18.1 SunView Software Company Summary
        7.18.2 SunView Software Business Overview
        7.18.3 SunView Software IT Service Management Tools Software Major Product Offerings
        7.18.4 SunView Software IT Service Management Tools Software Revenue in Global Market (2018-2023)
        7.18.5 SunView Software Key News & Latest Developments
    7.19 EasyVista
        7.19.1 EasyVista Company Summary
        7.19.2 EasyVista Business Overview
        7.19.3 EasyVista IT Service Management Tools Software Major Product Offerings
        7.19.4 EasyVista IT Service Management Tools Software Revenue in Global Market (2018-2023)
        7.19.5 EasyVista Key News & Latest Developments
8 Conclusion
9 Appendix
    9.1 Note
    9.2 Examples of Clients
    9.3 Disclaimer

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IT Service Management Tools Software Market, Global Outlook and Forecast 2023-2029

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